Privacy policy

This page explains what happens to personal data on tefcoldhoreca.com — the equipment catalogue and order form of SIA "LA RONDE". It covers all four language versions of the site (English, Latvian, Estonian, Lithuanian) and the e-mail and phone contact that follows an order placed here.

This shop is addressed to businesses: the catalogue, the prices and the terms are written for a professional buyer. If you nevertheless buy as a private person, outside any trade or profession, the rights the law gives consumers apply to your purchase in full, and the consumer rules apply to it rather than the commercial ones. Either way this policy applies to you unchanged — data protection law does not depend on why you bought.

Your name, work e-mail address and phone number are personal data even when you order for your employer. Data about a company as such — its name, registration number, VAT number — is outside these rules. If you trade in your own name as a sole trader, that data is about you, and it is covered like the rest.

The shop is not aimed at children, and there is nothing here to sign up for: no accounts, no newsletter. This policy does not describe other websites run by the same company, or any site you reach after leaving ours.

• From you: everything you type into the order form, and everything you send us by e-mail or say on the phone.

• From your browser: the technical details listed above, sent automatically when a page loads.

That is the whole list. We do not buy contact lists, we do not take data from social networks, and we do not add to your record from outside sources.

• Article 6(1)(b) GDPR — steps taken at your request before a contract, and the contract itself. This covers your order request and the contact around it when you buy in your own name, as a private person or a sole trader.

• Article 6(1)(f) — our legitimate interests. Where the buyer is a company, the details of its contact person rest on this basis: a sale to a company still needs a person to speak to. The same basis covers answering enquiries, keeping the site secure, visit statistics that identify nobody, and bringing or defending a claim.

• Article 6(1)(c) — legal obligation. The invoice and the accounting record behind it must be kept and produced under Latvian accounting and tax law.

We do not ask you for consent anywhere on this site, because we run no marketing mail, no advertising and no accounts. If we ever add something that needs your consent, we will ask first, and you will be free to say no.

Our site does not set cookies — no analytics cookie, no advertising cookie, no login cookie. When we checked the live pages, including the address the order form is sent to, none of them returned a cookie at all. The network provider in front of the site may set a short-lived security cookie if it has to check that a request is not automated; that check is the only thing it is used for.

There are no third-party hosts on the pages. Fonts, styles, images, scripts and the statistics collector are all served from this domain. No Google Fonts, no map widget, no CDN library, no advertising or social network scripts, no chat box. No advertising network, analytics vendor or social network learns that you were here; the only outside companies involved are the hosting and network providers listed below, and they see the traffic because they carry it.

One thing is stored in your browser: your cart, a short list of product identifiers and quantities. It contains no personal data, it stays on your device, and it is there only because you asked for a cart — storage strictly necessary for a service you requested (Article 5(3) of Directive 2002/58/EC). You can remove it at any time by emptying the cart or clearing your browser storage.

Our visit statistics run on open-source software (Umami) installed on the same hosting we use for the shop, in Finland. The data is not sent to any analytics company. The statistics use no cookies, follow nobody across other websites, and make no screen recordings or heatmaps — those features are switched off. Visits are grouped by an identifier that is rebuilt every month from browser characteristics and the network address the statistics receive; because that address belongs to the network provider in front of the site and not to you, the identifier groups browsers rather than people. The statistics request carries nothing that identifies you.

One consequence is worth stating plainly: we cannot pick you out of the visit statistics, because they hold nothing we could match to you, so there is nothing in them we could switch off for one person. If you would rather not appear in them at all, block the script in your browser.

Personal data reaches the companies that make the shop work, each in a defined role:

• Our hosting provider (Germany and Finland) — hosts the website files, and separately the platform that stores the orders, with its database and daily backups.

• Our content delivery and security service — the network layer in front of the site, and our DNS. Everything you submit with an order passes through it, so it handles the contents of the form.

• Our email service provider — the mail service that delivers our messages to you, including the order confirmation.

• 2lstack — the company that operates the shop platform for us; its technical staff can reach the systems that hold the orders.

• Our own staff at SIA "LA RONDE", who handle the orders.

Two more recipients follow from the sale itself. If your order is delivered rather than collected from us, the transport company making the delivery is given the name, address and phone number it needs to deliver it. And the invoice and the payment record for your order are part of our accounting, so whoever keeps our books sees the buyer details on those documents.

We do not sell, rent or trade personal data. Apart from the above, we disclose data only where the law requires it — for example to a tax or supervisory authority acting within its powers.

The data lives in the EU. The site files, the platform, the order database and the visit statistics are hosted in Germany and Finland.

The confirmation e-mail is sent through our email service provider in Switzerland. The European Commission has recognised Switzerland as providing an adequate level of protection for personal data (Commission Decision 2000/518/EC), and Switzerland is still on the Commission's list of recognised countries, so this transfer needs no further safeguard.

The network layer in front of the site is run by our content delivery and security service. The point that handled our traffic when we checked was in Warsaw, Poland, but the provider operates globally and processing outside the EEA cannot be ruled out. Its data processing addendum is incorporated by reference into its subscription terms, and that addendum applies the European Commission's standard contractual clauses to transfers that need them.

Ask us and we will tell you which safeguard applies at the time you ask.

• Your order and the invoice issued for it: five years. Section 28 of the Latvian Accounting Law (Grāmatvedības likums) sets five years as the minimum period for supporting accounting documents. We keep them that long, then delete them — longer only while a claim about the sale is still open.

• Correspondence about an order: it stays in our mailbox while the matter is open and while a claim is still possible, and we remove it when we no longer need it. Claims arising from a commercial transaction expire three years after they arise (Commercial Law, Section 406).

• Visit statistics: kept while they are useful for running the shop. They contain no name, no e-mail address and no IP address, and nothing in them points to a person.

• Backups: the database is copied daily and the last fourteen copies are kept, so anything deleted from the live system also disappears from the backups within two weeks.

• Your cart: on your device only, until you empty it or clear your browser storage.

Under the GDPR you can ask us to:

• give you a copy of the data we hold about you (Article 15);

• correct anything wrong or incomplete (Article 16);

• delete data (Article 17);

• restrict what we do with it while a dispute about accuracy or grounds is resolved (Article 18);

• give you, in a machine-readable file, the data you provided yourself where we hold it under a contract or your consent, or pass it to another provider (Article 20);

• stop processing that rests on our legitimate interests (Article 21).

You can also complain to a supervisory authority — in Latvia that is Datu valsts inspekcija — or take the matter to court (Articles 77 and 79).

Deletion is the one right we cannot always grant in full: while accounting law obliges us to keep your order and its invoice, we keep them. Using a right is free and will never be held against you as a customer.

To use any of these rights, write to [email protected] with GDPR in the subject line. How a request is handled — what we need from you, how long we take, and what to do if our answer does not satisfy you — is set out on our Your data rights page.

There are none. No automated decision produces legal or similarly significant effects for you: every order request is checked and confirmed by a person at our company. Prices on the site are the same for everyone and do not change according to who is looking at them.

We do not profile you. We do not score or segment visitors, and we do not follow you across other websites. Nothing we collect changes what you see on the site or what you pay.

We update this text when the site changes or the law does. The version and date at the bottom of the page change with it, and that is how you can tell whether anything has moved since you last read it.

We do not send out notices about changes: there is one address for this page and it always carries the current text. We will not start using data we already hold for a new purpose without a lawful basis for it.

Version 1.0, in force from 19 August 2026. Controller: SIA "LA RONDE", registration number 40103598208, Miera iela 32A-15, Rīga, LV-1001, Latvia.

This text is written in English. The Latvian, Estonian and Lithuanian versions of this page are being prepared, and until they are published this page is shown in English on those versions too. If anything here reads wrong to you, tell us at [email protected].